TERP associates | Baltimore, MD

TERP associates | Baltimore, MD

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Who We Are

Meet Our Core Team

Jenn LabinJenn Labin
Diana Courtney SmithDiana Courtney-Smith

Meet Our Associates

Fiona DawsonFiona Dawson
Kelly IronsKelly Irons
Dana Garrett LarmonDana Garrett Larmon
Insoo KimInsoo Kim
Jeanne MassethJeanne Masseth
Mateland MayesMateland Mayes
Crystal Smartie RichardsCrystal Richards
Megan ThorneMegan Thorne

How We’re Different

Full-Service Consulting Group

TERP is a full-service consulting group, providing a broad range of mentoring and talent development services, including:

Decades of Industry Experience

The team at TERP Associates brings over four decades of combined experience and passion for adult learning and workforce development. We have had the opportunity to work with business of all sizes, across many industries, and in both private and public sectors. Every organization has talent looking for innovative approaches to development, and we are here to provide it!

Reach Your Business Goals

Our primary objective is to provide innovative, world-class mentoring and talent development solutions that will help our clients solve their business needs.

We accomplish this by listening carefully to your requirements and understanding your business. We help you make the most of your internal resources with our “just in time and just enough” approach. Our specialized services focus on your business needs, so that we can provide the right solution for lasting impact.

AXLES Model

Align your Program to an Organizational Purpose. Do discovery work with your key stakeholders to determine the greatest talent needs in the organization, and the impact the culture might have on your program. The alignment process is focused on the extended investment, rather than a particular event.

Design the Experience. This includes Structure, Schedule, Matching, Learner Participation, and Mentor Participation, which all tie into the Program Charter. The Program Charter is the written structure of the program and outlines all of the components needed to build a successful program:

  • Purpose Statement
  • Program Objectives
  • Stakeholders
  • Participants
  • Benefits
  • Support/Admin
  • Criteria for Participation
  • Structure/Schedule
  • Matching Methods
  • Program Onboarding
  • Expected Investment
  • Success Measures
  • Any additional measures needed (communication plan, implementation plans, evaluation, etc)

Launch the Program. Implementing the program is an important milestone and essential to the overall experience of the participant. Launching includes providing the tools and information needed to create a robust and meaningful relationship between the mentor and mentee. Things to consider include:

  • Launch options
  • Live vs virtual
  • Go big vs soft launch
  • Relaxed vs business-like
  • Guest speakers vs panelists
  • Program materials
    • Welcome guides
    • Job descriptions, biographies
    • Meeting templates
    • Workbooks/toolkits
  • Plans for structured checkpoints
  • Conversation starters

Evaluate the Effectiveness of the Program. Plan how you will capture the data necessary to establish the successful aspects, as well as the growth opportunities, for the Program. Also create a plan for sharing this information with the stakeholders and participants.

Support the Program’s Participants. Consider what the mentors and mentees need to be successful and have a meaningful experience that will carry beyond the confines of the program participation. Develop and design your resources, webinars, videos or other support aids to provide your participants the tools they may need, to support their work during their time together.